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On rare occasions a package is lost in transit. Please allow 10 days for the package to arrive from the date of despatch. If still the goods do not arrive please contact your local post office. In the unlikely event that the package is not being held, please contact us and we will be happy to assist.
Please be aware that if we are not contacted within 30 days, an insurance claim cannot be made and thus you will be unable to claim any loss from Highland Classics shop.
At Highland Classics we want to provide you with the best possible customer service. If you need to return your goods please follow our Returns Policy: